Patient Relations

In September 2020, bioMérieux launched a global initiative to enhance patient value with a double objective: raising awareness of diagnostics among patient organizations and including and valuing the experience of patients in our ongoing efforts to develop innovative solutions. 

This initiative rests on three pillars:

  • Launching collaborations with Patient associations in all countries where we are present. For example, bioMérieux sponsors and actively supports the creation of Europe’s first AMR Patient Group (http://healthfirsteurope.eu/topic/amr-patient-group/);
  • Associating patient organizations to bioMérieux’s innovation strategy through a representative Patient Value board to integrate the patient’s perspective;
  • Raising bioMérieux employees’ Patient value mindset, through various communications  and internal events.

A charter dedicated to patient value:

To ensure that our interactions with patient organization are consistent with our high ethical standards,  all  employees  interacting  with  patients  and  patient  organizations  commit  to respect our Patient Value Charter and the following core principles:

  • Clarity of purpose
  • Respect for laws, regulations and bioMérieux policies and procedures
  • Integrity and respect
  • Independence
  • Transparency
  • Fair and balanced information
  • Confidentiality

Download the charter

 

Quote card Mark Miller Patient Relations