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PROVIDING SUPPORT WHERE AND WHEN YOU NEED IT

bioMérieux Services

Your productivity and product quality are our priority. Our technical team and scientific experts are on hand to help you get the most out of your equipment and to ensure the continuity of your operations. Our entire range of services can be customized, allowing you to focus on your core business and optimize your resources.

A Comprehensive Range of Services

We offer four dedicated services for the healthcare and pharmaceutical industry:

- Our feasibility studies allow you to quickly confirm the compatibility of your product and method.

- Our validation protocols help you expedite the implementation of your investment by reducing validation time and expense.

- Our supply services are designed to minimize your administrative operations so you can refocus on your core business activities.

- Our instrument service plans and support will help you maximize the uptime of your instruments and ensure continuous operations.

Product List

  • ENDOXPERTS™

    The phenomenon of Low Endotoxin Recovery (LER) has gained renewed attention in the scientific community in recent years as the FDA now requires that all new Biological License Applications are able to successfully unmask when LER occurs. ENDOXPERTS™ is our solution for unmasking LER, which helps you meet regulatory requirements.

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  • Feasibility Study

    A feasibility study is probably the single most important consideration when it comes to changing your method of application. Saving you time, resources, and energy, it’s a vital aspect of ensuring compatibility.

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  • Instrument Service Plans and Support

    Regular maintenance means more reliable and stable systems that reduce downtime, increase efficiency, and improve the performance of your equipment. Our goal is to provide the service you need, when you need it. In order to achieve this, we’ve developed a range of service packages tailored to laboratories of all sizes.

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  • VILINK® Instrument Management System        

    VILINK® software is our real-time support system that keeps the instruments in your laboratory running via remote monitoring.

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  • VITEK EXPRESS Identification Services

    As microbiologists, we know fast and reliable results are of the utmost importance. Get the accurate identifications you need quickly and easily.

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  • Validation Protocols

    Managing validation plans across multiple facilities is nothing less than an art form. Whether you are implementing in-process testing solutions within your laboratory or on your production floor, you can rest assured that with ourvalidation services, all regulatory standards of local and international pharmacopeias will be fully upheld.

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Resources

VALUE OF QC TESTING IN ATMP: WHEN RAPID TIME TO RESULTS MATTERS

In this webinar, you’ll learn more about:

• Improving the time to result of QC testing with rapid and automated solutions to reduce patient to patient time

• Advance safety testing of ATMP from raw materials to product release

• Bringing flow cytometry analysis to point-of-need

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EVALUATION OF A SEMI-AUTOMATED ENDOTOXIN TESTING WORKFLOW USING A RECOMBINANT FACTOR C (RFC) ASSAY AND AN AUTOMATED PIPETTING ROBOT

ENDOZYME® II GO was recently developed including a 96-well microplate pre-loaded with required Control Standard Endotoxin (CSE) amounts for the standard curve as well as Positive Product Controls (PPC).

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AUTOMATED MICROBIAL DETECTION SYSTEM, TIME AND MOTION STUDY: BACT/ALERT® 3D COMPARED TO VIRTUO®

The BACT/ALERT VIRTUO  is the next generation automated culture system that utilizes the same colorimetric technology but incorporates new instrument hardware with improved temperature stability, user interface, and workflow via automated processes that are currently performed manually.

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