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VILINK®: Real-Time Support

Instrument uptime is critical to ensure a steady lab workflow. VILINK® ensures minimal downtime by providing remote technical support and software updates while preserving the integrity of your data.

Remote Troubleshooting for Minimal Disruption

Accessible with a simple Internet connection, VILINK® has been proven to provide maintenance solutions five times faster compared to on-site resolution. A highly secured solution, advantages include real-time troubleshooting, online coaching available at your convenience, and on-demand and automatic software updates.

Product List    


    Em-body Connectivity

    3P® CONNECT is designed to secure sample traceability and collection of your Environmental Monitoring (EM) data to ensure reliable decision-making and optimize process efficiency. This comprehensive system includes dedicated software and performant pre-barcoded 3P® SMART PLATES. Skipping the traditional paper-based process for EM decreases risk of errors and saves time during the entire production process.

    Em-power the Future

    Bridging the gap between standard processes and automation, 3P® ENTERPRISE transforms the future of environmental monitoring in the pharmaceutical industry. From sampling to trending, take control with an end-to-end, fully digitalized and automated workflow. Increase efficiency and ensure your products are safe and compliant with an innovative environmental monitoring system.
  • VILINK® Instrument Management System        

    Instrument Management System

    VILINK® software is our real-time support system that keeps the instruments in your laboratory running via remote monitoring.
  • VITEK EXPRESS Identification Services

    ID Services Powered by Microbiology Experts

    As microbiologists, we know fast and reliable results are of the utmost importance. Get the accurate identifications you need quickly and easily.