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PROVIDING SUPPORT WHERE AND WHEN YOU NEED IT

bioMérieux Services

Your productivity and product quality are our priority. Our technical team and scientific experts are on hand to help you get the most out of your equipment and to ensure the continuity of your operations. Our entire range of services can be customized, allowing you to focus on your core business and optimize your resources.

A Comprehensive Range of Services

We offer four dedicated services for the healthcare and pharmaceutical industry:

- Our feasibility studies allow you to quickly confirm the compatibility of your product and method.

- Our validation protocols help you expedite the implementation of your investment by reducing validation time and expense.

- Our supply services are designed to minimize your administrative operations so you can refocus on your core business activities.

- Our instrument service plans and support will help you maximize the uptime of your instruments and ensure continuous operations.

Product List

  • ENDOXPERTS™ Services

    Comprehensive Endotoxin Services with a Special Focus on Low Endotoxin Recovery (LER)

    ENDOXPERTS™ Endotoxin Services by bioMérieux provide routine testing and feasibility studies as well as specialized services for analytical issues such as LER. Our work for leading pharmaceutical companies has resulted in validated methods for LER, fulfilling regulatory requirements. 

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  • Feasibility Study

    Quickly Confirm Your Product Compatibility and Method

    We’ll prove the compatibility of your matrices with a validated bioMérieux platform depending on your microbiological specifications.

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  • Instrument Service Plans and Support

    Maximize the Uptime of your Instruments. Ensure Continuous Operations.

    We support you with service maintenance and repairs, ensuring the reliable continuity of your operations.

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  • Supply Chain Services

    Optimize your supply operations. Focus on what matters to your business.

    We help you minimize your administrative operations so you can focus on your core business activities.

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  • VILINK® Instrument Management System        

    Instrument Management System

    VILINK® software is our real-time support system that keeps the instruments in your laboratory running via remote monitoring.

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  • VITEK EXPRESS Identification Services

    ID Services Powered by Microbiology Experts

    As microbiologists, we know fast and reliable results are of the utmost importance. Get the accurate identifications you need quickly and easily.
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  • Validation Protocols

    Expedite Implementation of Your Investment by Reducing Validation Time and Expense

    We help you expedite the implementation of your investment by reducing validation time and expense.

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Resources

VALUE OF QC TESTING IN ATMP: WHEN RAPID TIME TO RESULTS MATTERS

In this webinar, you’ll learn more about:

• Improving the time to result of QC testing with rapid and automated solutions to reduce patient to patient time

• Advance safety testing of ATMP from raw materials to product release

• Bringing flow cytometry analysis to point-of-need

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EVALUATION OF A SEMI-AUTOMATED ENDOTOXIN TESTING WORKFLOW USING A RECOMBINANT FACTOR C (RFC) ASSAY AND AN AUTOMATED PIPETTING ROBOT

ENDOZYME® II GO was recently developed including a 96-well microplate pre-loaded with required Control Standard Endotoxin (CSE) amounts for the standard curve as well as Positive Product Controls (PPC).

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AUTOMATED MICROBIAL DETECTION SYSTEM, TIME AND MOTION STUDY: BACT/ALERT® 3D COMPARED TO VIRTUO®

The BACT/ALERT VIRTUO  is the next generation automated culture system that utilizes the same colorimetric technology but incorporates new instrument hardware with improved temperature stability, user interface, and workflow via automated processes that are currently performed manually.

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