INSTRUMENT MANAGEMENT SYSTEM
VILINK® software is our real-time support system that keeps the instruments in your laboratory running via remote monitoring. VILINK® provides a direct connection between our technical support team and your systems with full traceability and data security though user-approved access and encrypted communication.
- Installed locally with no outside connections
- Patented Firewall-Friendly™ technology
- Remote access through the VILINK® server
- Real-time troubleshooting
- Reduced downtime
- Improved efficiency in your laboratory
- Online assistance
- Updated at your convenience
VILINK® is a secure solution designed to be both modular and firewall configurable, and to be compatible with the security in your facility.
- Two-way, in-session communication
- Outbound communication is initiated using HTTPS protocol
- Remote access is connected via a secure tunnel