Spoiler Investigation - Swollen Ketchup Bottles

A leading ketchup producer faced recurring bottle swelling that triggered customer complaints, financial losses, and brand risk—without a clear, consistent pattern. In this case study, learn how a factory-wide microbiome mapping strategy powered by SMARTBIOME™ helped identify gas‑producing spoilage organisms, trace contamination back to raw materials and sanitation gaps, and implement targeted corrective actions across the process.

Download the case study to see how metagenomic analysis, risk-based monitoring, and actionable microbiological insights enabled the manufacturer to shift from reactive investigations to proactive risk prevention, reducing complaint severity over time while establishing a scalable model for continuous quality improvement.