Skip to main content

Being your preferred partner by providing support and services where and when you need!

bioMérieux Services

Your productivity and product quality are our priority. Our technical team and scientific experts are on hand to help you get the most out of your equipment and to ensure the continuity of your operations. Our entire range of services can be customized, allowing you to focus on your core business and optimize your resources.

A Comprehensive Range of Services

We offer dedicated services for the food manufacturing industry:

 

Our services

  • Smart Remote Services

    ENSURE CONTINUOUS TESTING OPERATIONS WITH SECURE VIRTUAL ASSISTANCE

    bioMérieux’s Smart Remote Services secure the continuity of your testing operations, regardless of technical issues or required maintenance.
  • VILINK® Instrument Management System        

    Instrument Management System

    VILINK® software is our real-time support system that keeps the instruments in your laboratory running via remote monitoring.
  • Instrument Service Plans and Support

    Maximize the Uptime of your Instruments. Ensure Continuous Operations.

    Regular maintenance means more reliable and stable systems that reduce downtime, increase efficiency, and improve the performance of your equipment. Our goal is to provide the service you need, when you need it. In order to achieve this, we’ve developed a range of service packages tailored to laboratories of all sizes.
  • Supply service

    Optimize your supply operations. Focus on what matters to your business.

    We have developed a complete catalog of Supply Chain services that can be fully personalized to your specific needs, enabling us to support you in your daily missions and key responsibilities. Here you will find a few examples of key services we can offer. However, a full catalog is available on demand.
  • Feasibility Study

    Quickly Confirm Your Product Compatibility and Method

    A feasibility study is probably the single most important consideration when it comes to changing your method of application. Saving you time, resources, and energy, it’s a vital aspect of ensuring compatibility.